Download Surgeon Development Updates/Upgrade Policy
provides all intra-version updates free.
For example, if the current version is 220.127.116.11 and an updated version 18.104.22.168 is released, all version 1 customers would get this update free of cost. All current versions of Download Surgeon are stored on the Download Surgeon Help Desk in the Downloads Section
, and can be accessed and downloaded at any time.
Releases of new major versions are not free. When a new major version is
released, for example going from version 1 to version 2, all existing customers
will be entitled to one of these discounts.
NEW RELEASE DISCOUNT
If you purchased Download Surgeon within 10 months of the release of a new major version, you are entitled to the following “New Release” discount, in addition to any other available discount which may be offered. This discount will automatically be calculated and applied to your order.
To be specific, if you purchased Download Surgeon for $34, and your purchase was 245 days BEFORE we released Version 2, then you would receive a 20% discount, or 20% x $34 = $7.80. This $7.80 credit would be applied to your purchase of Version 2.
This credit will be calculated on the cost of the product only, not on peripheral purchases such as the CD, postage, extended support plan, additional licenses, etc.
Lastly, this New Release Discount program is only available for a 6 month period after launch.
Thereafter it will be closed and the only discount program available will be the Customer Discount program discussed immediately below.
If you did not purchase within 10 months of the release of a new version, then the following discount will apply. This discount is off of the regular site price, not the sales price, and it cannot be added to other sales discounts that might be in effect at the time you purchase.
If you are an existing Download Surgeon 1 customer, you will need to log in on the Download Surgeon order page. Once logged in our system will located your order, calculate your discount and apply it to your order.